Frequently Asked Questions
…And if you have additional questions, contact us!
HOW FAR IN ADVANCE SHOULD I BEGIN DRESS SHOPPING?
In order to ensure you’re not rushed with your decision-making, we recommend that you begin dress shopping 8-10 months in advance of your wedding date. This is the ideal, not the absolute. This also provides enough time to customize your gown, if needed. Our hand-crafted gowns typically take 4-6 months to arrive. Rush orders are available upon request, but keep in mind that fees will apply. We recommend starting alterations 2 months before your wedding date.
DO I NEED AN APPOINTMENT?
Appointments are preferred, but we will welcome you whenever you come with or without an appointment. There are days when our bridal suites are completely full. To make sure that you have a bridal suite for trying on and a stylist all to yourself, we recommend calling ahead and booking an appointment. If you need a later appointment, let us know, we are happy to accommodate after work hours.
HOW LONG WILL MY APPOINTMENT BE?
Our private fittings are scheduled for 90 minutes, but rest assured that if we run over, we will happily schedule another appointment with you to make sure you're taken care of.
WHAT IS THE PRICE RANGE OF YOUR GOWNS?
Our made-to-order gowns range from $1200 - $8000 with the majority of our gowns being in the $2000 range. We encourage you to refer to our “Wedding Dresses” page in order to best understand the price ranges of each designer. You can also visit our Pinterest Page to shop our collections by each designer.
WHAT SIZE GOWNS ARE AVAILABLE TO TRY ON AT THE BRIDAL STUDIO?
Our dress samples range from size 4-16. If your sizing is outside the range mentioned above, we have creative ways of making sure you can experience the look of your desired dress. We have future plans of carrying larger sample sizes to accommodate even more brides!!
IS THERE A CANCELLATION POLICY?
Yes, we kindly ask that you give us at least 48 hours notice if you need to cancel or re-schedule your fitting. Since we are appointment-only, we thank you in advance for your cooperation, as we take in a very limited amount of brides a day in our 4 bridal suites available.
WHAT IF THERE IS A GOWN THAT I LIKE FROM A DESIGNER THAT YOU CARRY, BUT YOU DON'T CARRY THAT PARTICULAR SAMPLE?
While we can't carry entire collections from each of our designers, we can sometimes have the ability to request particular samples. Please email us to inquire about requesting a gown that we don't carry at this time.
WHAT DOES MADE-TO-ORDER MEAN WHEN ORDERING MY GOWN?
Made-to-order means that we order your gown based on your measurements and the designers size chart. The most important thing to note is that made-to-order gowns are ordered to the closest numerical dress size or S/M/L/XL sizing (dependent on designer), based on your measurements that day. The gown is not made to exact measurements (which is referred to as "made-to-measure"). In order to achieve the perfect fit, the bride must seek the assistance of a seamstress or tailor.
WHAT SHOULD I EXPECT IN THE FITTING ROOM?
In order not to damage the gowns, our stylists will join you in the fitting room to help you in and out of the gowns. You may wear whatever makes you comfortable underneath the gowns, but we do require underwear. Feel free to wear Spanx! They are great for foundational support and help the gowns to slide right on
WHEN I FIND MY DRESS, WHAT IS THE DEPOSIT TO ORDER?
We require a 60% deposit to place your order. Once your order is submitted, no changes or cancellations can be made since all orders are custom. The remaining 40% is due upon gown arrival.
WHEN SHOULD I CHOOSE MY VEIL AND ACCESSORIES?
Accessories are the icing on the cake. Our stylists will pull together your whole look during your bridal gown appointment. Of course, you’re always welcomed back if you need more time to make your final decision. Keep in mind, some accessories are special order too, and while they don’t usually take as much time as a wedding gown, it can be several weeks.
DO YOU OFFER CUSTOMize GOWNS?
Depending on the style and designer, slight altercations can be made ie: adding sleeves, short sleeves vs. long sleeves, revising neckline, etc., but most of our gowns are ordered true to the intention and design of the gown.
HOW MANY PEOPLE CAN I BRING TO MY APPOINTMENT?
We are happy to accommodate your bride tribe, please let us know how many people will be attending your appointment! Real Talk: As much as we love the idea of a party in our store, we believe that your fitting should be as intimate as possible. We want the focus to stay on you and what style and feeling YOU want to exude on your wedding day. We’ve found that sometimes too many opinions end up overwhelming the bride’s decision, and we don’t wish stressful shopping upon any of our brides. A great way to incorporate additional friends and family is to invite them to your pick-up appointment when your gown arrives!
DO I NEED TO BRING ANYTHING TO MY APPOINTMENT?
Aside from your shining self, we invite you to bring any undergarments (preferably nude colored!) or shoes that you’re considering wearing on your wedding day, if applicable. Underwear is required to try on wedding dresses. We also love seeing your inspiration, you can shop our designers on Pinterest as well!
WHAT IS THE START-TO-FINISH PROCESS OF PURCHASING A DRESS FROM THE BRIDAL STUDIO?
When you come in for your 90-minute bridal consult, you and your loved ones will be shown to your own fitting area, toured through our carefully curated gown selection, and given some time to shop and select the gowns that you love best for try on. Whether you already know your style or have no idea where to begin, we’re here to guide you in finding styles that make you feel your best.
Once you’re settled in, your consultant will help you try on your selections and can recommend other styles within our collections that you may have missed. When you find the one, we'll take your measurements and order the closest dress size to be made, pop the champagne, and send you and your loved ones off to celebrate in style.
A few months later when your gown arrives, you don’t have to worry about a thing. You’ll visit us to try on the gown again with accessories before visiting a recommended seamstress. Out of town brides, have no fear — we’ll make sure your gown is perfect before lovingly packing it up for shipment to you.
HOW LONG WILL IT TAKE FOR MY MADE-TO-ORDER GOWN TO ARRIVE?
Depending on the designer, there is a 4-6 month lead time for all made-to-order gowns. We have some very select styles that can be made in less time, if you're in a time crunch! Rush orders are available upon request, but keep in mind that fees will apply.
WILL I NEED ALTERATIONS?
We like to order the dress as close to your current size as possible, but all bridal gowns need alterations to give it a perfect fit for your body and height. Before picking up the gown you purchase at The Bridal Studio, we suggest you contact a seamstress to schedule your appointment to start the fitting process. The Bridal Studio has recommended bridal seamstresses so contact us for a referral. We recommend starting your alterations two months prior to the wedding date, so make sure to add this time onto the four to six months for gown production.
DO YOU OFFER/INCLUDE ALTERATIONS?
Alternations are a separate cost from the purchase of your gown. We have connected with a handful of local seamstresses in Salt Lake City to refer you to, however, we do not offer in-house alterations. Please note, we are not in contractual agreements with our recommended seamstresses, nor do we receive any payment from them for your business.
HOW MUCH DO ALTERATIONS TYPICALLY COST?
Depending on the severity of your alterations needs, expect costs to range from $250-500 on average. For any major customizations, costs can go upwards of $700-900.
WHAT IS A TRUNK SHOW?
A trunk show is a limited period of time for brides to view additional styles from a particular designer outside of what The Bridal Studio has curated in store. In some cases, there is special pricing available during the show. The gowns are typically in-store for a short weekend so plan on having all of your decisions-makers with you during this appointment!
RETURNS + EXCHANGES
Made-to-order gowns, Sample Sale gowns, jewelry and accessories are all final sale.
WHERE ARE YOU LOCATED?
Our stylish bridal boutique is nestled in the heart of the 9th & 9th District. We are in a stand-alone building on the corner of 9th & 11th in Salt Lake City. We are about 12 miles from Cottonwood Heights, 7 miles from Holladay, 12 miles from West Valley City, 28 miles from Park City, 17 miles from South Jordan, 41 miles from Ogden and 45 miles from Provo.